![]() Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. ![]() If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. If it's hard to read the product key on your packaging, use this guide to help you tell the numbers and letters apart: If you lose your Product Key and have a valid proof of purchase, contact Microsoft support for help. Keep the packaging, or write the number down and keep it in a safe place. ![]()
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